Support Center
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WhatsApp Support
Chat with our support team directly on WhatsApp. We're available 24/7 to assist you.
Email Support
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Send us an email and we'll respond within 24 hours. Perfect for detailed inquiries.
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Response Time
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Account Access Issues
Email Verification Problems
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Resend Verification EmailFrequently Asked Questions
How do I deposit funds?
To deposit funds, go to the Deposit page, select your preferred network (TRON or BNB Chain), copy our wallet address, send the funds from your wallet, then submit the transaction hash on our platform.
How long do deposits take to process?
Deposits are typically processed within 1-24 hours after submission. You'll receive a notification once your deposit is approved.
What are the withdrawal fees?
There is a processing fee of 5% on all withdrawals. This fee covers blockchain transaction costs and processing fees.
How do I enable two-factor authentication?
Go to your Security settings in the dashboard, click on 'Enable 2FA', and follow the setup instructions using your authenticator app.
What networks do you support?
We currently support TRON Network (TRC-20) and BNB Chain (BEP-20) for deposits and withdrawals.
How do I check my transaction status?
You can view all your transactions in the Transactions section of your dashboard. Each transaction shows its current status and processing details.
Still Need Help?
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