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Account Access Troubleshooting Guide

Email Verification Issues

Didn't receive your verification email?

If you haven't received your email verification link, try these steps:

  • Check your spam/junk folder
  • Make sure you entered the correct email address
  • Wait a few minutes for the email to arrive
  • Add support@algowealth.co to your contacts
Resend Verification Email

Verification link expired?

Verification links expire after 24 hours for security reasons. If your link has expired:

Get New Verification Link

Two-Factor Authentication Issues

Lost access to your authenticator app?

If you've lost access to your authenticator app, you can:

  • Use your backup codes to log in
  • Request a recovery email
  • Contact support for assistance
View 2FA Troubleshooting

General Login Issues

Forgot your password?

You can reset your password using the forgot password feature.

Reset Password

Account not found?

If you're getting an "account not found" error, your account may have been deleted or you may be using the wrong email address.

Create New Account

Rate Limiting

To prevent abuse, we have implemented rate limiting on certain features:

  • Email verification: Maximum 3 requests per hour per email
  • Password reset: Maximum 3 requests per hour per email
  • Login attempts: Limited to prevent brute force attacks

Still Need Help?

If you're still having trouble accessing your account, our support team is here to help:

Contact Support

Email: support@algowealth.co